Modeesdiamond Return Policy
our return policy is very simple and it is very fair to every so please read it before making any purchase and if you are not happy with it then thanks for your visit and please don't make any purchase , we do accept return for all jewellery apart from earring which is can't be return for health and safety reason ,
all return must be returned in they original packaging and condition within 7 days from receiving your item no return will be acceptable after this period unless previously agreed ,all return at buyer's cost ,delivery charge are un refundable in most of the circumstance apart from if we did make a mistake by sending you the wrong the item,
if item received with opened package don't accept it and refuse it,otherwise we will not be able to help with insurance claims ,all our items will be sent by recorded delivery so you need to be there to sign for your item
ON HOLD WHAT IT IS MEAN
1- Direct purchase
At modeesdiamond we believe that our customers satisfaction is our gol in such a case when our customer pay a deposited for an item we put it on hold for 7 days
2- Distance purchase
when our customers order an item online we consider the item on hold until we receive our clients feedback ,all your purchase from modeesdiamond comes with money back guarantee no question asked ,we all different i may like something you don't like it is totally acceptable in such a case we offer full refund for all jewellery items a part from earrings which we can not accept return by the health and safety order in uk